FAQ answers for DANA and QRIS
Start with the FAQ when your wallet status is unclear. We show where DANA, OVO, GoPay and QRIS appear in the cashier area, what account details must match, and when a virtual account or bank transfer is the relevant route. For BCA, BRI, Mandiri and BNI transfers, check the reference details before sending funds. Our answers also explain phone verification before account
access, so you can resolve a blocked step without guessing.
- DANA
- OVO
- GoPay
- QRIS